Discover how tentree Co-Founder David Luba built customer loyalty around 100M+ trees and how purpose, community, and AI are reshaping retention at eTail Boston.

Meet the 22 Retail AI Council members speaking at eTail Boston 2026 and explore standout sessions on AI strategy, ROI, data activation, and retail growth.

New tools don't fix old habits. A retailer can roll out the sharpest AI stack in the industry and still get it wrong if the people using it don't know how to question what it spits out. The gap between the technology and the humans expected to wield it well is exactly where Matt Ezyk, Digital Commerce Executive, will take the stage at eTail Boston. He's joining the opening keynote panel, AI & the Customer Journey: Building AI-Ready Cultures by Empowering Teams With Data Fluen

What does it take for a heritage retail brand to become an AI-first technology company? For David's Bridal, the answer is a deliberate, ground-up transformation: one that started with data, required a culture shift, and is now changing how brides shop entirely. Council member Scott Saeger, CTO of David's Bridal, is now at the center of that transformation. Here's what he and his team are building, and what it means for the future of retail.

Nearly every retailer has run an AI pilot. Far fewer have seen one show up on a P&L. Three retail leaders sat down and talked honestly about what that gap looks like from the inside.

Shoptalk Spring 2026 recap: Retail AI is now live in stores, not just strategy decks. Insights from leaders at The Vitamin Shoppe, e.l.f. Beauty, and FASHIONPHILE on personalization, governance, and moving from “should we” to “how fast.”

Count the number of "AI-powered" pitches in your inbox right now. Got a number? Good. Now ask yourself how many of those products are doing something that wasn't already possible three years ago with a solid data team and some well-structured queries. That's not a knock on AI. It's a sorting problem. And sorting real intelligence from good marketing was the driving question behind the Retail AI Council's latest Council Collab, a roundtable featuring Andy Laudato (COO, The V

One-third of shoppers use AI agents. Learn how the Shopper Context Protocol preserves customer relationships when AI mediates every purchase decision.

The challenge Rael was managing retailer deductions manually in a Google Sheet, without a clear source of truth. Their accounting team...

As AI reshapes retail, leaders are asking how to compete on loyalty, efficiency, and trust. In our latest spotlight, Liza Amlani reveals why breaking silos and investing in technology-driven customer insights will define the next stage of retail — and what to expect at eTail Toronto 2025.

Retailers are entering the AI-first era, where generative platforms shape product discovery. This case study shows how shifting from SEO...

Retailers developed strategies, brought solutions and developed processes to eke out every opportunity to capitalize on what Google and...

Meet Shirley Gao: The visionary CIO who turned employee chatbots into competitive advantage and will reveal her game-changing enterprise...

How One Founder's Data-Driven Pivots Created a Blueprint for Thriving in Retail Chaos In an era where retail landscapes shift overnight...

25% of programming jobs have vanished since 2022 as AI reshapes entire departments. Expert Jenna Flateman Posner reveals which digital and product roles survive the transformation—and which disappear entirely.

Gartner predicts search engine volume will drop 25% by 2026 as customers shift from typing queries to having conversations with AI assistants. Matt Ezyk reveals how retailers can ensure their brands appear in AI recommendations instead of becoming invisible to this growing customer segment.

81% of professionals are fearing job loss in 2025. If you're in retail, that statistic hits differently. You're not just watching AI...

Meet the 4th generation diamond expert using AI to revolutionize luxury retail. Olivia Landau's proprietary platform Eunice analyzes regional trends, challenges traditional pricing models, and delivers 50% sales growth - proving AI can transform even the most traditional industries.